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Privacy Policy

This Privacy Policy outlines how Resonance e-Learning, powered by Maidendrop Edu Foundation Society, collects, uses, and protects any information that you provide while using our website or digital services. We are committed to safeguarding your privacy. Any information collected from you will only be used in accordance with this policy.

Information We Collect

1. Personal Identification Information

  • Full Name
  • Email Address
  • Mobile Number
  • Residential Address (Street, City, State, Country, PIN)
  • IP Address and Device ID

2. Academic & Demographic Data

  • Class and Stream details
  • Exam preferences (JEE/NEET/Foundation)
  • Age, gender, and other survey-related responses

3. User-Generated Content

Information posted in public forums, reviews, or social media platforms connected to Resonance e-Learning.

4. Technical & Usage Information

  • Browser type, OS version, device type
  • Pages visited, time spent, referring website, and clickstream data

How We Collect Information

  • Directly from you: When you register, apply for a course, fill out forms, post feedback, or communicate via call, email, or social media.
  • Automatically: Using tools such as Google Analytics, cookies, and tracking pixels.
  • From third-party platforms: Data from interactions on Facebook, Instagram, YouTube as permitted.

How We Use Your Information

  • Processing registrations, payments, and course enrollments
  • Providing access to the platform
  • Sending academic updates, study materials, test schedules, and performance reports
  • Responding to queries and customer service requests
  • Improving user experience based on feedback and usage trends
  • Sending promotional and transactional communication via email, SMS, or notifications
  • Preventing fraud, abuse, or unauthorized access
  • Legal compliance and policy enforcement

Payment Information

All payments are securely processed and credited to Maidendrop Edu Foundation Society. We do not store card or UPI credentials. Payment gateways follow industry-standard security protocols.

Cookies Policy

Cookies are small text files placed on your device to:

  • Understand user preferences
  • Track behavior to improve structure and content
  • Maintain session security

You may disable cookies in your browser settings, but this may affect site functionality.

Information Sharing & Disclosure

We do not sell or lease your personal information. We may share data with:

  • Internal departments for academic coordination
  • Third-party vendors (hosting, analytics, payment) under confidentiality agreements
  • Government, legal, or regulatory authorities, if required by law

Data Security

We implement strong administrative and technical measures to protect your data from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

  • Access and review your data
  • Request corrections or deletion
  • Opt out of promotional communications

To exercise these rights, please write to: support@resonanceelearning.in

Policy Updates

We may modify this Privacy Policy from time to time. All updates will be posted here with the revised effective date. Please check periodically.

Contact Us

If you have any questions, concerns, or feedback, reach us at: